SUMO Scheduler is now Omnito. Read the press release.
Patient Solution
Patient Solution

Omnito for Patient Engagement

AI manages patient inquiries, access, scheduling, and follow-ups—so healthcare organizations deliver faster, more coordinated care without administrative overload.

Omnito for Patient Engagement

Trusted by healthcare & life sciences teams:

CASE STUDY

Medtronic Modernizes Patient Scheduling and Access

Omnito helped Medtronic replace manual, error-prone scheduling with automated self‑scheduling, intelligent assignment, and secure patient routing—reducing administrative burden while improving access to care. As a result, Medtronic increased first‑time appointments by >15% and eliminated double booking and missed appointments.

Medtronic Modernizes Patient Scheduling and Access
THE DIFFERENCE

One Connected Patient Journey

Patients expect fast support and seamless care. Omnito delivers a connected journey that moves patients from AI health guidance to the right specialist for ongoing, multi-session care—without switching platforms.

How patients use Omnito:

One connected patient access journey

Move clients from first inquiry to the right advisor and through onboarding, service, or planning—with context, continuity, and follow-up connected across every interaction.

Answer questions instantly, escalate with context

Resolve common patient questions with AI, collect intake details, and escalate seamlessly to staff when live assistance is required.

Route patients to the right provider or service

Match patients to the appropriate provider, service line, or department and book appointments instantly from chat, web, or self-service entry points.

Manage every conversation in one inbox

Handle AI chats, live conversations, email, and SMS in a single omni-inbox with full visibility across each patient journey.

Automate notes, tasks, and follow-ups

Automatically capture visit summaries, action items, reminders, and follow-ups so care teams spend less time on coordination and more time with patients.

01

“Before Omnito, scheduling was manual, error‑prone, and a constant drain on our teams.With automated self‑scheduling and intelligent routing, we’ve improved patient access, reduced administrative effort, and driven measurable growth in first‑time appointments.”

Maria Herrera, Healthcare Operations Leader
THE DIFFERENCE

Explore Omnito Capabilities

Automatically capture meeting notes, outcomes, and action items for every student interaction.

Route students to the right advisor or department and book meetings instantly based on availability, rules, and context.

Automatically capture meeting notes, outcomes, and action items for every student interaction.

Trigger reminders, follow-ups, and next steps automatically to keep students engaged without manual work.

Connect Omnito with your existing systems while maintaining enterprise-grade security and access controls.

Simple Pricing. Risk-free trial.

Monthly Yearly
Save up to 20%
Start here and scale up
Meet +
Save $58/yr
$20

user / per month

Team scheduling with qualification, routing, and distribution.


Recommended plan

Chat +
Save $96/yr
$55

user / per month

AI engagement assistants and AI-driven meeting workflows.

Copilot
Save $144/yr
$75

user / per month

Full omnichannel engagement with live chat, omni communication, and instant calls.

Transform Patient Access & Engagement with Omnito

Unify patient messaging, scheduling, AI-generated summaries, and follow-ups in one connected platform.

Transform Patient Access & Engagement with Omnito